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Emergency, fire, and medical: 911

Help in a Crisis

Family Member Arrested: What Do I Do? (Marin County)

Family Member Arrested:  What Do I Do? (San Francisco)

911 Crisis Calls Guidelines

Marin County Sheriff’s Booking Log

PSYCHIATRIC EMERGENCY SERVICES (PES), 250 Bon Air, Greenbrae, CA 94904. 415-473-6666 x24

Psychiatric Emergency Services (PES) is open to all Marin County residents and visitors who are experiencing a mental health crisis, such as suicidal depression or psychotic behavior, that requires immediate attention.

PES clients receive psychiatric evaluations and treatments appropriate for their condition. Sometimes this includes referring clients to local inpatient hospitals for more intensive care.

PES is open 24 hours a day, 7 days a week

If you are not welcomed and your family member is not given a thorough evaluation:

  • Ask for the Family Partner at PES to (a) advocate for the family and (b) link them to community resources.
  • Call the NAMI Marin office at 415-444-0480 for up-to-date information.

The Marin County CRISIS CONTINUUM aims to reduce the gaps in service for individuals experiencing behavioral crisis in the community. The continuum offers a breadth of response from prevention to acute crisis intervention services. The Crisis Continuum information sheet explains the Outreach and Engagement, and Transition teams, and the Mobile Crisis team — what they do and how to contact them. Crisis Continuum Explained

The Mobile Crisis Response team brochure describes what they do and when and where to reach them. MCRT Brochure


Keep a daily journal of symptoms and behaviors for your family member:

  • Include statements that express paranoia, psychosis or depression
  • Get in touch with your local Police Department Crisis Intervention Team (CIT)
  • Let them know what is happening in your home, and that you may need them.
  • If you do call the police CIT, give them a letter describing behaviors noted in your journal.
  • Hospitalization and treatment are more available when a full report accompanies the patient.


Marin General Hospital Emergency Room is a separate entity from Psychiatric Emergency Services (PES.)

Each has their own staff for psychiatric evaluation.

Your family member can be admitted to inpatient care from Marin General Hospital Emergency Room as well as PES.

Provide Emergency Department staff with the same information that you would give the CIT.